1. How long have you been with Triton Power?
I have been a member of this family for 11 great years.
2. Why did you join the company?
I have known about Triton for years before joining the team. Got word that they needed another sales associate and I jumped at the chance of joining a firm with a good reach in the market. Dealing with customers from your regular residential guy looking to backup his home to a major company looking for backup power for their major assembly line is something I love about this job. There is never a dull moment and the team is like a family.
3. What’s your favorite part of working for Triton Power?
Definitely coming to my
second home and spending time with the team. We work closely from the guys
in the front office to the techs out in the back. The comradery is
something special and we try to do cookouts or pot lucks on special
days in the year.
4. What is your current position?
Senior Account Manager
5. What do you like most about the generator industry?
The Customers! At the end of the day the best part of the day is solving the need of the end user. This business allows you to help out after a major disaster and bring aid to the most in need. Being able to head into an affected area with trucks of generators is super rewarding.
6. What inspires you to come to work every day?
To help our loyal customers and to assist new clients in becoming the loyal customer of tomorrow.
7. If you could choose anyone as a mentor, who would you choose and why?
Well, I would have to say my father. He has been in the business since I was in cloth diapers. I remember listening to him dealing with his customers and that got me hooked in the business. He helped me open up a parts business at 14 buying generator parts for clients in South America and that helped me be on my way to having the knowledge I have today.
8. What advice would you give someone wanting to enter the generator industry?
Patience and Understanding are two key components in this business. You deal from your homeowner that it is his first time buying a generator to the exporters or experts that know what they want. Learning to treat the 10kW guy the same as you would the 2MW guy.
9. What’s one thing you learned — industry-related or not — in the last month?
Being a mentor! Helping someone learn something new is truly rewarding.